1 hour ticket response
Quick assistance is our principal priority and that is the reason why we have a team of competent tech support engineers who will be happy to provide a quick response to any question that you could possibly have. Simply post your support ticket from the Website Control Panel and we will reply within sixty minutes at the latest. Actually, we work hard and aim for a twenty–minute helpdesk ticket response time.
An Exceptional Customer Care Service
Each member of our help desk support team has many years of experience in the Linux hosting business and the majority of them have been with us for at least 5 years. They are all eager to respond to all your inquiries in the most efficient manner possible.
An Intuitive Help Center
In the Website Control Panel you’ll find an intuitive Help section where you can find quick tips on how to use our hosting services. You can see the answers to your queries in our F.A.Q. database, find more hints in the web hosting account administration articles or watch the instructional video tutorials.